BIG WAVE CAR WASH - Monthly Membership Terms & Conditions
Last Updated: September 26, 2025
Welcome to the BIG WAVE CAR WASH monthly membership program (the “Program”). By enrolling in the Program, you agree to be bound by the following terms and conditions. Please read them carefully.
1. Membership Services & Usage
- Your membership entitles you to one (1) car wash per day for the specific plan you have selected, valid for the single vehicle registered under your account.
- The membership is tied to one (1) personal vehicle and cannot be transferred, shared, or used for any other vehicle, including rental cars or temporary vehicles.
- The Program is not valid for commercial vehicles, rideshare vehicles, taxis, limousines, or any vehicles for hire. BIG WAVE CAR WASH reserves the right to automatically cancel the membership program without notice for these vehicles without a refund.
- A Radio Frequency Identification (RFID) sticker or similar identifier will be placed on your registered vehicle’s windshield and must remain in place. Tampering with or removing this identifier will result in the immediate termination of your membership.
- If your registered vehicle is sold or the windshield is replaced, you must notify BIG WAVE CAR WASH to officially transfer the membership to a new vehicle or replace the identifier.
**A replacement fee may apply.**
2. Billing & Automatic Renewal
- Your membership will automatically renew each month on the anniversary of your signup date (the “Billing Date”).
- You authorize BIG WAVE CAR WASH to charge your authorized credit or debit card for the monthly membership fee on your Billing Date each month.
- This automatic billing will continue until you cancel your membership in accordance with the cancellation policy below.
- If we are unable to process your payment for any reason (e.g., card expiration, insufficient funds), your membership will be immediately suspended until payment is successfully processed.
3. Pricing
- The monthly membership fee will be the price quoted to you at the time of enrollment.
- BIG WAVE CAR WASH reserves the right to change membership plan pricing at any time. We will provide you with at least thirty (30) days’ written notice via email before any price changes take effect.
4. Cancellation & Pausing
- You may cancel your membership at any time by providing at least ten (10) days’ notice before your next Billing Date.
- To cancel, please visit our location in person or contact us via our website bigwavecarwash.com
- No refunds or credits will be issued for partial months or for any unused portion of your membership upon cancellation.
5. Car Wash Conditions & Limitations
- BIG WAVE CAR WASH is not responsible for any pre-existing damage to your vehicle.
- We are not responsible for damage to non-factory-installed accessories, aftermarket parts, or any of the following:
- Power antennas that are not fully retracted.
- Loose or damaged mirrors, trim, or molding.
- Roof racks or bike racks.
- Bug shields, window visors, or spoilers.
- Roof racks or bike racks.
- Damage to any non-standard wheels or tires.
- Please remove all valuables from your vehicle before each wash. We are not responsible for lost or stolen items.
- Truck beds must be empty and clean before entering the car wash tunnel.
6. Service Availability
- BIG WAVE CAR WASH will be open during our posted hours of operation.
- We reserve the right to close the car wash at any time due to inclement weather, equipment maintenance, or holidays. No refunds or credits will be issued for these temporary closures.
7. Changes to Terms & Conditions
- BIG WAVE CAR WASH reserves the right to modify these terms and conditions at any time. The most current version will always be available at our location and on our website. Your continued use of the membership after any changes constitutes your acceptance of the new terms.
8. Contact Information
For any questions regarding your membership or these terms, please contact us at:
Email: BIGWAVECW@GMAIL.COM
- Phone: (714) 868-6263
By enrolling, you acknowledge that you have read, understood, and agree to these terms and conditions.